This skills programme prepares learners to become effective managers in the tourism sector whilst developing crucial transferable business skills.
Understand the concepts and methodologies of tourism in today’s modern world, by critiquing tourism practices and their implications locally and globally. Furthermore, this skills programme will assist learners to become efficient in essential business practices such as analysing data, marketing and finance theories, and cross-cultural management.
|skills programmme: travel and tourism management|
This skills programme will be facilitated by a subject matter expert who has years of experience and knowledge. The facilitator will introduce you to the key concepts and need-to-know information pertaining to Travel and Tourism Management.
Introduction to Tourism and Management
SA as a Travel Destination – Local Tourism Destinations, Attractions and Itinerary Planning
Tourism Office Protocol, Department and Etiquette
Business Communication and Customer Services, Social Media and Digital Literacy
Building Effective Team (Unit Standard 252043)
Using Communication Techniques Effectively (Unit Standard 12433)
Ready for Work Standards and Scarce Skills in the Tourism Industry and Project Management